■Trade name

COVER Corporation (カバー株式会社)

■Representative

Motoaki Tanigo (谷郷 元昭)

■Business office

Sumitomo Fudosan Tokyo Mita Garden Tower, 3-5-19 Mita, Minato-Ku, Tokyo

(東京都港区三田三丁目５番１９号 住友不動産東京三田ガーデンタワー)

■Contact for inquiries

https://holoearth.zendesk.com/hc/ja/requests/new

▶About HoloCoins

■Amount payable, etc.

Under 16 years old*                Up to 5,000 yen per month

16 to 18 years old                Up to 30,000 yen per month

18 years old and over                No limit

*For customers in the United States, 13 - 16 years old only. The purchase of HoloCoins is not permitted for children under 13 years old.

■Expiration date

No expiration date.

However, if an account is deleted in accordance with the Holoearth Terms of Service, all HoloCoins in that account will be forfeited.

■Location of use

Usable within Holoearth.

■Usage notes

1. Except as provided by law, HoloCoins are non-refundable.
2. You may not be able to purchase or use HoloCoins temporarily due to system failure, network failure, maintenance, etc.
3. For other precautions, please refer to the Holoearth Terms of Service.

■How to check the unused balance

The unused balance may be viewed in the Holoearth service.

■Terms of use

Please see here.

https://account.holoearth.com/terms

■Policy for handling compensation for losses incurred due to unfair transactions, etc.

The company will not be liable in any way for any loss incurred by a holder of a prepaid payment instrument through its use against its intent or through an unauthorized third party, unless the company is liable under the Holoearth Terms of Service or applicable laws or regulations.

▶About purchasing at the shop in Holoearth

■Sales price

The price (including tax) is displayed at the sales location for each content.

■Necessary fees etc. other than sales price

Internet connection fees and other communication charges are the responsibility of the customer.

 

■Payment method and timing of payment

Credit card:

VISA, Mastercard, American Express, JCB, Diners Club

Payment is confirmed when the content order is confirmed.

The closing date, debit date, etc. may vary depending on the company that provides the payment method you are using.

 

■Timing of delivery for content

The content will be provided immediately after payment is completed.

 

■Returns and cancellations

No returns or cancellations will be accepted after payment has been completed.

■Cooling-off period

Content purchased by mail order is not subject to the cooling-off period stipulated by the Act on Specified Commercial Transactions.

■System requirements

(Minimum system requirements)

OS                 Windows 10 64-bit or later

Processor         Intel(R) Core(TM) i5 (4th generation or higher) or equivalent

Memory        8GB or more

Graphics        NVIDIA GeForce GT 1030 or equivalent